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Lost or Stolen Passports
 

If your passport or passport card has been lost, stolen or damaged, you must appear in person at your nearest Consulate or Embassy to obtain a new passport/passport card.

If you are replacing a Lost or Stolen passport/passport card you need:

  • Form DS-11, Application for a U.S. Passport/pasport card.
    • Do not sign the DS-11 until you are in the presence of a Consular officer.
  • Form DS-64, Statement of Loss.
    • Do not sign the DS-64 until you are in the presence of a Consular officer.
  • Police report documenting incident of theft.
  • Proof of U.S. citizenship (i.e. U.S. birth certificate, Naturalization Certificate, Consular Report of Birth Abroad, Certificate of Citizenship, previously issued U.S. passport)
  • Photo Identification
  • Two identical passport sized (5cm x 5cm) photos.
  • A self-addressed stamped return envelope (EUR 3.60 if registered mail is required)
  • Your application fee payment

If you are replacing a damaged passport/passport card you need:

You will be asked to fill out a sworn statement detailing the nature of the damage and the circumstances which led to the damage when you speak with a Consular Officer.

Where will you be making your appointment?

Appointments

  • Appointment Required

    Appointments are required for all services and locations except in Bremen.

    Visit your location to find out how to make an appointment.

  • Appointment System Problems?

    If you experience problems with our appointment system, we ask you to please have patience and try again at a later time.