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U.S. Citizen Services

U.S. Citizen Services in Germany

Consular Regions

Berlin | Bremen | Duesseldorf | Frankfurt | Hamburg | Leipzig | Munich

Berlin: The U.S. Embassy in Berlin offers a full range of services for American citizens in the states of Berlin, Brandenburg, Bremen, Hamburg, Lower Saxony, Mecklenburg-Western Pomerania, Saxony, Saxony-Anhalt, Schleswig-Holstein and Thuringia.
American Citizen Services Office Hours and Appointments in Berlin

Bremen (Consular Agency): The Bremen Consular Agency provides limited consular services to Americans resident in Bremen, Hamburg, Schleswig-Holstein and Lower Saxony. Beginning February 2, 2015 Bremen customers will need to follow the same delivery instructions as Frankfurt customers.

  • Please click here for delivery instruction (pdf) for passports.  Please note that these delivery instructions only apply to Frankfurt and Bremen.  For Berlin and Munich, please continue to follow the instructions on their individual web pages.

Consular Agency Location and Hours of Operation.

Düsseldorf: The Frankfurt consular section has assumed responsibility for providing American Citizen Services to the Düsseldorf area. If you require assistance in the Düsseldorf service area, please contact the Consulate in Frankfurt. 
American Citizen Services Office Hours and Appointments in Frankfurt

Frankfurt: The Consulate General in Frankfurt provides a full range of services for American Citizens in the states of Hesse, Baden-Württemberg, North Rhine-Westphalia, Rhineland-Palatinate, and Saarland.

American Citizen Services Office Hours and Appointments in Frankfurt 

  • Please click here for delivery instruction (pdf) for passports.  Please note that these delivery instructions only apply to Frankfurt and Bremen.  For Berlin and Munich, please continue to follow the instructions on their individual web pages.


Hamburg:
 Thank you for your interest in the ACS Outreach Day on February 5, 2015.  We have reached our maximum capacity, and the registration is now closed.  We typically conduct ACS Outreach Days at the Consulate in Hamburg in February, May, and November, so please check back soon for information.  

In the meantime, the Berlin Consular Section is responsible for providing American Citizen Services to the Hamburg area.  If you need assistance, please make an appointment in Berlin.

American Citizen Services Office Hours and Appointments in Berlin

Leipzig: On Friday, April 24, 2015 from 10:00 – 14:00 we will be accepting passport applications, reports of birth abroad, and providing notarial services at the U.S. Consulate General Leipzig, Wilhelm-Seyfferth- Straße 4, 04107 Leipzig.  This Outreach Day is conducted primarily for applicants who are required to appear personally.  If you are eligible to apply for passport renewal by mail, please send your application directly to the U.S. Consulate General in Frankfurt, following directions on our website.

In order to serve you more efficiently, notarial services will be provided from 10:00 – 11:00 a.m., passport applications will be taken from 11:00 – 1:00 p.m., and applications for Consular Reports of Birth will be taken from 1:00 – 2:00 p.m.  We ask that you arrive no earlier than the time listed for the service you require.

Please carefully read all the details and requirements for your category of service on our website.

To attend the Outreach Day, please send the following information via e-mail with “Leipzig” in the subject line:

1.)    Name of applicant

2.)    Date of birth of applicant

3.)    Service(s) required  (Consular Report of Birth Abroad, First-time Passport Application, Lost or Stolen Passport Application, Notarial Service, Other Service (please describe).

4.)    Telephone number

Please note that only the following visitors may enter the Consulate:

  • The applicant
  • Both parents/guardians (and minor siblings) of applicants under the age of 16
  • One parent/guardian (and minor siblings) of applicants between the ages of 16-21
  • Escorts required to accompany applicants with special needs

You will receive a confirmation e-mail in response to your registration request.  We look forward to meeting you in Leipzig.

In the meantime, the U.S. Embassy Berlin’s Consular Section is responsible for providing American Citizen Services to the Leipzig area.  If you need assistance, please make an appointment in Berlin.

American Citizen Services Office Hours and Appointments in Berlin

Munich: The Consulate General in Munich provides a full range of services for American citizens in the state of Bavaria. 

American Citizen Services Office Hours and Appointments in Munich

Security - How To Get Into The Consulates (pdf)
If you fail to follow these security requirements (pdf) you may face delays or cancellations to your visit.

Inform yourself of what you CANNOT bring into the consulate.

This includes:

Who is allowed in the building?

For U.S. Passport and Consular Report of Birth Abroad applications, please note that only the following visitors will be permitted entry to the Consulate:

  • The applicant
  • Both parents/guardians (and minor siblings) of applicants under the age of 16
  • One parent/guardian (and minor siblings) of applicants between the age of 16-21
  • Escorts required to accompany applicants with special needs


Due to security and space constraints, we are unable to permit other guests into the Consulate.

Emergency Contact Information

  • Emergeny Contact Information

    If you are an American citizen with an after hours emergency, such as the hospitalization, arrest, or death of an American citizen, please call the Consulate in your area. NOTE: Lost or stolen passports are only handled during normal business hours, and do not constitute after hours emergencies.

    • Berlin: ++49 (0)30 - 8305-0
    • Frankfurt: ++49 (0)69 - 7535-0
    • Munich: ++49 (0)89 - 2888-0 (after hours)
      ++49 (0)89 -2888-580 (during office hours)

    These numbers are NOT for visa inquiries.

Travel to European Countries

  • Message to U.S. Citizens:

    Germany is a party to the Schengen Borders Agreement.  U.S. citizens traveling for tourism or business can apply to enter the Schengen area without a visa for up to 90 days within each 180 day period.  Your passport must be valid for at least three months beyond your intended date of departure from the Schengen area.  We recommend that your passport be valid for at least six months whenever you travel abroad to avoid unintended travel disruptions.  For further details about travel into and within Schengen countries, please see our Schengen Fact Sheet.

Consular Outreach

  • ACS OUTREACH DAY LEIPZIG
    April 24, 2015
    Please see information under the Leipzig Section for information on how to register via e-mail.

Appointments

  • Appointment Required

    Appointments are required for all services and locations except in Bremen.

    Visit your location to find out how to make an appointment.

  • Appointment System Problems?

    If you experience problems with our appointment system, we ask you to please have patience and try again at a later time.

Visitor Information

  • Forbidden Items and
    Entry Regulations
    (pdf)

    • NO cell phones
    • NO USB Sticks
    • NO portable game devices
    • More restricted items (pdf)

    If you fail to follow these security requirements you may face delays or cancellations to your visit.

    Items cannot be deposited at the U.S. Embassy/U.S. Consulate


    no cell phones allowed inside

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