Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
U.S. Citizen Services

U.S. Citizen Services in Germany

Consular Regions

Berlin | Bremen | Duesseldorf | Frankfurt | Hamburg | Leipzig | Munich

Berlin: The U.S. Embassy in Berlin offers a full range of services for American citizens in the states of Berlin, Brandenburg, Bremen, Hamburg, Lower Saxony, Mecklenburg-Western Pomerania, Saxony, Saxony-Anhalt, Schleswig-Holstein and Thuringia.
American Citizen Services Office Hours and Appointments in Berlin

Bremen (Consular Agency): The Bremen Consular Agency provides limited consular services to Americans resident in Bremen, Hamburg, Schleswig-Holstein and Lower Saxony. Beginning February 2, 2015 Bremen customers will need to follow the same delivery instructions as Frankfurt customers.

  • Please click here for delivery instruction (pdf) for passports.  Please note that these delivery instructions only apply to Frankfurt and Bremen.  For Berlin and Munich, please continue to follow the instructions on their individual web pages.

Consular Agency Location and Hours of Operation.

Düsseldorf: The Frankfurt consular section has assumed responsibility for providing American Citizen Services to the Düsseldorf area. If you require assistance in the Düsseldorf service area, please contact the Consulate in Frankfurt. 
American Citizen Services Office Hours and Appointments in Frankfurt

Frankfurt: The Consulate General in Frankfurt provides a full range of services for American Citizens in the states of Hesse, Baden-Württemberg, North Rhine-Westphalia, Rhineland-Palatinate, and Saarland.

American Citizen Services Office Hours and Appointments in Frankfurt 

  • Please click here for delivery instruction (pdf) for passports.  Please note that these delivery instructions only apply to Frankfurt and Bremen.  For Berlin and Munich, please continue to follow the instructions on their individual web pages.


Hamburg:
 The U.S. Embassy Berlin's Consular Section is responsible for providing American Citizen Services to the Hamburg area.  We typically conduct ACS Outreach Days at the Consulate in Hamburg in February, April/May, and October, so please check back here closer to those time frames for more information.

In the meantime, if you need assistance, please make an appointment in Berlin.

American Citizen Services Office Hours and Appointments in Berlin

Leipzig: The U.S. Embassy Berlin’s Consular Section is responsible for providing American Citizen Services to the Leipzig area.  If you need assistance, please make an appointment in Berlin.

American Citizen Services Office Hours and Appointments in Berlin

Munich: The Consulate General in Munich provides a full range of services for American citizens in the state of Bavaria. 

American Citizen Services Office Hours and Appointments in Munich

Security - How To Get Into The Consulates (pdf)
If you fail to follow these security requirements (pdf) you may face delays or cancellations to your visit.

Inform yourself of what you CANNOT bring into the consulate.

This includes:

Who is allowed in the building?

For U.S. Passport and Consular Report of Birth Abroad applications, please note that only the following visitors will be permitted entry to the Consulate:

  • The applicant
  • Both parents/guardians (and minor siblings) of applicants under the age of 16
  • One parent/guardian (and minor siblings) of applicants between the age of 16-21
  • Escorts required to accompany applicants with special needs


Due to security and space constraints, we are unable to permit other guests into the Consulate.

Emergency Contact Information

  • Emergeny Contact Information

    If you are an American citizen with an after hours emergency, such as the hospitalization, arrest, or death of an American citizen, please call the Consulate in your area. NOTE: Lost or stolen passports are only handled during normal business hours, and do not constitute after hours emergencies.

    • Berlin: ++49 (0)30 - 8305-0
    • Frankfurt: ++49 (0)69 - 7535-0
    • Munich: ++49 (0)89 - 2888-0 (after hours)
      ++49 (0)89 -2888-580 (during office hours)

    These numbers are NOT for visa inquiries.

Overseas Passport Processing

  • Delays in Overseas U.S. Passport Processing 

    The Department of State’s Bureau of Consular Affairs is currently experiencing technical problems with its visa systems.  This issue is not specific to any particular country or visa category.  We apologize for the inconvenience and are working urgently to correct the problem and restore full operability.  

    The technical issues also affected the Department of State’s ability to adjudicate applications for U.S. passports accepted overseas between May 26 and June 14, 2015.  If you applied for a U.S. passport overseas during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the U.S. embassy or consulate at which you originally applied by contacting them via email or telephone.

    Please see the following link for further information.


Travel to European Countries

  • Message to U.S. Citizens:

    Germany is a party to the Schengen Borders Agreement.  U.S. citizens traveling for tourism or business can apply to enter the Schengen area without a visa for up to 90 days within each 180 day period.  Your passport must be valid for at least three months beyond your intended date of departure from the Schengen area.  We recommend that your passport be valid for at least six months whenever you travel abroad to avoid unintended travel disruptions.  For further details about travel into and within Schengen countries, please see our Schengen Fact Sheet.

Appointments

  • Appointment Required

    Appointments are required for all services and locations except in Bremen.

    Visit your location to find out how to make an appointment.

  • Appointment System Problems?

    If you experience problems with our appointment system, we ask you to please have patience and try again at a later time.

Visitor Information

  • Forbidden Items and
    Entry Regulations
    (pdf)

    • NO cell phones
    • NO USB Sticks
    • NO portable game devices
    • More restricted items (pdf)

    If you fail to follow these security requirements you may face delays or cancellations to your visit.

    Items cannot be deposited at the U.S. Embassy/U.S. Consulate


    no cell phones allowed inside

In Focus

DOS Careers Mobile App