U.S. Citizen Services in Germany

Federal Benefits Unit

General Infomation

The Federal Benefits Unit (FBU) administers federal benefits programs from the following federal agencies:

Social Security Administration
Department of Veteran Affairs
Office of Personnel Management
Department of Labor
Railroad Retirement Board

FBU Contact Information:

The Federal Benefits Unit (FBU) is located at the American Consulate General in Frankfurt. If you have specific questions or need more information, the FBU is open to the public:

9:00 am and 12:00 pm.
Tel: 069 - 7535-2440
Fax: (+49) 069 - 749-352
EMail: fbu.frankfurt@ssa.gov

Due to renovations, the Federal Benefits Unit will have a reduced staffing on the morning of Wednesday November 25th 2009. The unit will be closed from 12.00 noon on Wednesday November 25th and all day on Friday November 27th 2009.
We will available again on November 30th 2009, from 9.00 a.m.
We regret any inconvenience.

Our office is closed on:
• German and American Holidays
• last Thursday of the month

	Social Security Administration http://www.ssa.gov/
	The Federal Benefits Unit processes Social Security Administration claims for retirement, disability and survivor benefits, Social Security number applications, all post-entitlement activities affecting beneficiaries under the various programs, i.e., changes of address, issues involving direct deposit of SAA checks, non-receipt of check allegations and death terminations. If you would like information on how to apply for social security retirement benefits, or for instructions on how to replace, correct, or change your name on your Social Security Card, see the Social Security Administration (SSA) website. This site also has a downloadable application form, the (SS-5-SF) and tells you what kind of identification you need to send along with your application form.
	Please visit SSA's website "Service Around the World" http://www.socialsecurity.gov/foreign/ It provides information on what you can do online when you have an APO/FPO or Foreign mailing Address

	Department of Veteran Affairs http://www.va.gov/
	The Federal Benefits Unit handles Department of Veteran Affairs (DVA) survivor claims, educational benefits, compensation and pension examinations, etc. The Department of Veteran Affairs website offers the Federal Benefits Manual for Veterans and Dependents (2008), details of benefits available, and downloadable benefits forms.

	Office of Personnel Management http://www.opm.gov/
	The Office of Personnel Management website offers information for federal employee benefits such as retirement programs, thrift plans, and health insurance.

	Department of Labor http://www.dol.gov/
	The Department of Labor website offers information on benefits programs such as the Family and Medical Leave Act and workers' compensation programs, (Black Lung, FECA, Longshore).

	Railroad Retirement Board http://www.rrb.gov/
	The Railroad Retirement Board (RRB) administers comprehensive retirement-survivor and unemployment-sickness benefit programs for the nation's railroad workers and their families. The RRB also administers certain Social Security benefit payments and railroad workers' Medicare coverage.
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