Embassy of the United States Berlin
American Citizen Services
Address:
Clayallee 170
14195 Berlin
Federal Republic of Germany
Opening Hours: Walk-Ins:
8:30 am until 12:00 noon, Monday through Friday.
Closed on:
• German and American Holidays
E-mail:
American citizens in the Berlin area with specific problems that are not addressed on our ACS pages here may E-mail the American Citizen Services sections of the U.S. Embassy Berlin at ACSBerlin@state.gov .
Please include in your E-mail:
• your name
• telephone number with Vorwahl (area code)
• your address in Germany with Postleitzahl (zip code)
Telephone Numbers:
Routine calls: (030) 832-9233, 2-4 pm, Monday through Friday.
Emergencies only: (030) 8305-0 (Passport losses/theft/renewals do not qualify as after-hours emergencies)
Fax: (030) 8305-1215
Directions:
From Zoo Station (Bahnhof Zoologischer Garten), take the U9 two stops to Spichernstrasse, then take the U3 to Oskar-Helene-Heim.
Buses from Zoo Station: X10, 110
You can also plan your travel route here



