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U.S. Citizen Services

U.S. Citizen Services in Germany


Which Consulate Serves Your Area?

Berlin:
The U.S. Embassy in Berlin offers a full range of services for American citizens in the states of Berlin, Brandenburg, Bremen, Hamburg, Lower Saxony, Mecklenburg-Western Pomerania, Saxony, Saxony-Anhalt, Schleswig-Holstein and Thuringia.
American Citizen Services Office Hours and Appointments in Berlin

Bremen (Consular Agency):
The Bremen Consular Agency provides limited consular services to Americans resident in Bremen, Hamburg, Schleswig-Holstein and Lower Saxony.  Consular Agency Location and Hours of Operation (please note the new location and directions).
Please note:  The US Consular Agency will be temporarily closed Monday, 20th of February (for Presidents' Day) and Thursday, 23rd of February 2012.

Düsseldorf: American Citizen Services Day March 15, 2012 (PDF)
The Frankfurt consular section has assumed responsibility for providing American Citizen Services to the Düsseldorf area. If you require assistance in the Düsseldorf service area, please contact the Consulate in Frankfurt.
American Citizen Services Office Hours and Appointments in Frankfurt

Frankfurt:
The Consulate General in Frankfurt provides a full range of services for American Citizens in the states of Hesse, Baden-Württemberg, North Rhine-Westphalia, Rhineland-Palatinate, and Saarland
American Citizen Services Office Hours and Appointments in Frankfurt 

Hamburg: American Citizen Services Day February 27, 2012
The American Citizen Services unit will hold an ACS Outreach Day on Monday February 27, 2012 at the Consulate General in Hamburg (Alsterufer 27/28; 20354 Hamburg) .   We will be accepting passport applications, reports of birth abroad and notarial services.  You must register in advance, and services will be offered between 1030-1330.  Please carefully read all the details here

Leipzig:
The Consulate General in Leipzig provides emergency consular services as well as other limited consular services on an appointment only basis.
American Citizen Services Office Hours in Leipzig

Munich:
The Consulate General in Munich provides a full range of services for American citizens in the state of Bavaria.
American Citizen Services Office Hours and Appointments in Munich

Security - How To Get Into The Consulates (pdf)
If you fail to follow these security requirements (pdf) you may face delays or cancellations to your visit.

Inform yourself of what you CANNOT bring into the consulate.

This includes:

Who is allowed in the building?

For U.S. Passport and Consular Report of Birth Abroad applications, please note that only the following visitors will be permitted entry to the Consulate:

  • The applicant
  • Both parents/guardians (and minor siblings) of applicants under the age of 16
  • One parent/guardian (and minor siblings) of applicants between the age of 16-21
  • Escorts required to accompany applicants with special needs


Due to security and space constraints, we are unable to permit other guests into the Consulate.

 

American Citizen Services Day in HAMBURG
February 27, 2012 from 10:30 to 13:30
U.S. Consulate General Hamburg
Alsterufer 27/28
20354 Hamburg
By appointment only.
Click for
further information


American Citizen Services Day in DÜSSELDORF
March 15, 2012 from 10:00 to 14:00
U.S. Consulate General Düsseldorf
Willi-Becker-Allee 10
(on Bertha-von-Suttner Platz behind the Düsseldorf Hauptbahnhof)
By appointment only
Click for further information

For the People

  • For the People - Blog

Visitor Information

  • no cell phones allowed inside

    Forbidden Items and
    Entry Regulations
    (pdf 176kb)

    • NO cell phones
    • NO USB Sticks
    • NO portable game devices
    • More restricted items (pdf 176kb)

    If you fail to follow these security requirements you may face delays or cancellations to your visit.

    Items can not be deposited at the U.S. Embassy/U.S. Consulate

Appointments

  • Appointment Required

    Appointments are required for all services and locations except in Bremen.

    Visit your location to find out how to make an appointment.

  • Attention
    Appointment System Problems

    We periodically experience problems with our appointment system.  We ask that you please have patience when trying to make an appointment and if it doesn’t work right away to try again at a later time.

Emergency Contact Information

  • Emergeny Contact Information

    If you are an American citizen with an after hours emergency, please call the Consulate in your area and ask to be connected to the consulate duty officer.

    • Berlin: (030) 8305-0
    • Frankfurt: (069) 7535-0
    • Munich: (089)-2888-0

In Focus