U.S. Citizen Services
U.S. Citizen Services in Germany
Which Consulate Serves Your Area?
Berlin:
The U.S. Embassy in Berlin offers a full range of services for American citizens in the states of Berlin, Brandenburg, Bremen, Hamburg, Lower Saxony, Mecklenburg-Western Pomerania, Saxony, Saxony-Anhalt, Schleswig-Holstein and Thuringia.
American Citizen Services Office Hours and Appointments in Berlin
Bremen (Consular Agency):
The Bremen Consular Agency provides limited consular services to Americans resident in Bremen, Hamburg, Schleswig-Holstein and Lower Saxony. Consular Agency Location and Hours of Operation (please note the new location and directions).
Please note: The US Consular Agency will be temporarily closed Monday, 20th of February (for Presidents' Day) and Thursday, 23rd of February 2012.
Düsseldorf: American Citizen Services Day March 15, 2012 (PDF)
The Frankfurt consular section has assumed responsibility for providing American Citizen Services to the Düsseldorf area. If you require assistance in the Düsseldorf service area, please contact the Consulate in Frankfurt.
American Citizen Services Office Hours and Appointments in Frankfurt
Frankfurt:
The Consulate General in Frankfurt provides a full range of services for American Citizens in the states of Hesse, Baden-Württemberg, North Rhine-Westphalia, Rhineland-Palatinate, and Saarland
American Citizen Services Office Hours and Appointments in Frankfurt
Hamburg: American Citizen Services Day February 27, 2012
The American Citizen Services unit will hold an ACS Outreach Day on Monday February 27, 2012 at the Consulate General in Hamburg (Alsterufer 27/28; 20354 Hamburg) . We will be accepting passport applications, reports of birth abroad and notarial services. You must register in advance, and services will be offered between 1030-1330. Please carefully read all the details here
Leipzig:
The Consulate General in Leipzig provides emergency consular services as well as other limited consular services on an appointment only basis.
American Citizen Services Office Hours in Leipzig
Munich:
The Consulate General in Munich provides a full range of services for American citizens in the state of Bavaria.
American Citizen Services Office Hours and Appointments in Munich
Security - How To Get Into The Consulates (pdf)
If you fail to follow these security requirements (pdf) you may face delays or cancellations to your visit.
Inform yourself of what you CANNOT bring into the consulate.
This includes:
- Cell phones
- USB Sticks
- Portable game devices
- More restricted items (pdf)
Who is allowed in the building?
For U.S. Passport and Consular Report of Birth Abroad applications, please note that only the following visitors will be permitted entry to the Consulate:
- The applicant
- Both parents/guardians (and minor siblings) of applicants under the age of 16
- One parent/guardian (and minor siblings) of applicants between the age of 16-21
- Escorts required to accompany applicants with special needs
Due to security and space constraints, we are unable to permit other guests into the Consulate.
American Citizen Services Day in HAMBURG
February 27, 2012 from 10:30 to 13:30
U.S. Consulate General Hamburg
Alsterufer 27/28
20354 Hamburg
By appointment only.
Click for further information
American Citizen Services Day in DÜSSELDORF
March 15, 2012 from 10:00 to 14:00
U.S. Consulate General Düsseldorf
Willi-Becker-Allee 10
(on Bertha-von-Suttner Platz behind the Düsseldorf Hauptbahnhof)
By appointment only
Click for further information
Visitor Information
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Forbidden Items and
Entry Regulations (pdf 176kb)
• NO cell phones
• NO USB Sticks
• NO portable game devices
• More restricted items (pdf 176kb)If you fail to follow these security requirements you may face delays or cancellations to your visit.
Items can not be deposited at the U.S. Embassy/U.S. Consulate
Appointments
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Appointments are required for all services and locations except in Bremen.
Visit your location to find out how to make an appointment.
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Appointment System Problems
We periodically experience problems with our appointment system. We ask that you please have patience when trying to make an appointment and if it doesn’t work right away to try again at a later time.
Emergency Contact Information
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If you are an American citizen with an after hours emergency, please call the Consulate in your area and ask to be connected to the consulate duty officer.
- Berlin: (030) 8305-0
- Frankfurt: (069) 7535-0
- Munich: (089)-2888-0
Current Topics
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World Wide Travel Alert
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English Speaking Services
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Smart Traveler Enrollment Program STEP
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For the Poeple U.S. Citizens Blog
In Focus
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Newsletter Archives:
• Previous IssuesEmergency Message for U.S. Citizens
• January 25, 2012 (World Wide Travel Alert)
• December 5, 2011 (Voting Assistance)
• Previous MessagesFor Retirees and Veterans
• Social Security Services
• Veterans Affairs
