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Addresses & Opening Hours
 
Pariser Platz 2

Pariser Platz 2

Addresses, Telephone Numbers & Office Hours of the Embassy and Consulates General

Berlin | Duesseldorf | Frankfurt | Hamburg | Leipzig | Munich

Embassy of the United States Berlin

mail address:
Clayallee 170
14191 Berlin
Federal Republic of Germany

Tel.: +49-30-8305-0

Closed on American and German holidays

For Mail pertaining to U.S. Visas
Non-Immigrant Visa Section
U.S. Embassy Berlin
Clayallee 170
14191 Berlin

For U.S. passport renewals and other services for American citizens:
American Citizen Services Section
U.S. Embassy Berlin
Clayallee 170
14191 Berlin

Public Transport to Clayallee: from Zoo Station (Bahnhof Zoologischer Garten), take the U9 two stops to Spichernstrasse, then take the U3 to Oskar-Helene-Heim.
Buses from Zoo Station: X10, 110.
Travel times and alternative routes

Non-Immigrant Visa Section
No walk-in service.
Visa Service Provider: http://ustraveldocs.com/de/
or call:

  • Callers in Germany: 032-22 10 93 243 (cost for call: telephone company charges apply, no additional fee)
  • Callers in the United States: 17035202560 (7 am to 3 pm eastern standard time)

English- and German speaking customer service agents are ready to assist you 8 a.m. to 8 p.m. Monday through Friday. The call center is closed Saturdays, Sundays, German and American Holidays

American Citizen Services
Routine calls: +49-30-8305-1200, 2-3 pm, Monday through Thursday (except German and American holidays and the last Thursday of each month).
Please note that because of training and outreach activities, we will not offer telephone hours February 27, and March 4, 5, 10, and 27.  Please try back another day, or send us an email:  acsberlin@state.gov  We will respond to you as soon as possible.
Emergencies only: +49-30-8305-0
Fax: +49-30-8305-1215
Opening Hours:
The American Citizen Services unit provides passport, notarial and other citizenship services by appointment only. We do not accept customers without an appointment except in cases of emergency. Please see our website http://germany.usembassy.gov/acs/berlinacs/ for more details 

We are closed on American and German holidays
 
E-mail: American citizens in the Berlin area with specific problems that are not addressed on the ACS pages may e-mail the American Citizen Services sections of the U.S. Embassy Berlin at ACSBerlin@state.gov.
Please include your name, telephone number with Vorwahl (area code) and your address in Germany with Postleitzahl (zip code) in your e-mail so that we may respond as appropriate.

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U.S. Consulate General Düsseldorf

Willi-Becker-Allee 10
40227 Düsseldorf
Federal Republic of Germany
Tel.: +49-211-788-8927
Fax: +49-211-788-8938
After-hours emergencies please call +49-30-8305-0

Attention: As of July 2, 2008, the Consulate General in Frankfurt provides American Citizen Services for North Rhine-Westphalia 

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U.S. Consulate General Frankfurt

Gießener Str. 30
60435 Frankfurt am Main
Directions (pdf)
Federal Republic of Germany
Tel.: +49-69-7535-0
Fax: +49-69-7535-2277
http://frankfurt.usconsulate.gov/frankfurt/contact.html

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U.S. Consulate General Hamburg

Alsterufer 27/28
20354 Hamburg
Federal Republic of Germany
Tel.: +49-40-411 71-100
After-hours emergencies only: +49-40-411 71-300
Fax: +49-40-41 32 79 33
http://hamburg.usconsulate.gov/

Public Transport: From the main train station (Hauptbahnhof) take the S-Bahn 11, 21 or 31 one stop to Dammtor Bahnhof. From there it is a short walking distance to the consulate. Walk down Alsterterrasse and then turn left into Alsterufer. Alternatively, from the main train station take the U1 subway to the stop Stephansplatz or Bus 109 to Fontenay.

Attention: As of July 1, 2007 the Consular Section in Berlin provides American Citizens Services for Hamburg, Bremen, Niedersachsen, Schleswig-Holstein, and Mecklenburg-Vorpommern more

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U.S. Consulate General Leipzig

Wilhelm-Seyfferth-Straße 4
04107 Leipzig
Federal Republic of Germany
Tel: +49-341-213-840
http://leipzig.usconsulate.gov/

Hours:
9:00 am to 5:00 pm, Monday through Friday.
Closed on American and German holidays

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U.S. Consulate General Munich

Königinstraße 5
80539 München
Federal Republic of Germany
Tel.: +49-89-2888-0
Fax: +49-89-280-9998
Closed on American and German holidays.

E-mail: American citizens in Bavaria with specific problems that are not addressed on the ACS pages may e-mail the American Citizens Services section of the American Consulate in Munich at ConsMunich@state.gov.

Public Transport: The Consulate is a short walk from the subway station Odeonsplatz. From the train station take U 4/5, from all other directions U3 or U6.

Hours:
The U.S. Consulate in Munich provides passport, notarial and other citizenship services by appointment only.  The Consulate does not accept customers without an appointment except in cases of emergency.


American Citizen Services Munich (Passport & Special Consular Services) is closed on American and German holidays as well as the last Wednesday of the month.